Skip to content

Honeycomb Production Investigation Skill

View on GitHub

Incident triage Incident RCA Chat tasks Observability

This skill enables the AWS DevOps Agent to find the root cause of a production issue with Honeycomb telemetry.

Purpose

When latency spikes, errors surge, a deployment regresses or a dependency fails, the skill gives the order of Honeycomb MCP tool calls that leads to a root cause: orient in the workspace, run a broad query, compare the anomaly with its baseline in BubbleUp, drill into traces, and verify the hypothesis with a filtered query. It carries each result into the next step.

Key Capabilities

  • Characterize latency spikes with HEATMAP and percentile queries
  • Find what differs in the anomalous requests with BubbleUp
  • Drill into a representative trace to find the slow or failing span
  • Verify a hypothesis by comparing queries with and without the suspected cause
  • Follow patterns for latency spikes, error surges, deployment regressions and dependency failures
  • Create a board of the findings when the operator asks, after the operator approves it

Prerequisites

  • The Honeycomb connector in your Agent Space, with its read tools enabled.
  • Creating a board, SLO or trigger needs write access: choose Read-write when you sign in, or use a Management key with Write under Model Context Protocol. The Honeycomb connector's README says how.

Limitations

  • The skill can only find what your instrumentation sends to Honeycomb. Missing spans or attributes show up as gaps.
  • It creates nothing unless the operator asks, and shows the proposed board first.

Agent Types

This skill is used by the following agent types:

  • Incident triage — the first look at an incoming incident
  • Incident RCA — root cause analysis during an investigation
  • Chat tasks — questions the operator asks in chat

Installing

When you add the Honeycomb connector, the DevOps Agent console offers this skill to install. You can also import it from this repository: in the DevOps Agent web app, go to Settings → Add Skill → Import from repository, and point to the skills/honeycomb-production-investigation directory. See Importing a skill from a repository.

How to Use This Skill

Investigation

  • "p99 latency on the checkout service jumped from 300ms to 2s in the last hour. Use Honeycomb to find out why."
  • "Errors on the payments API spiked right after the 14:00 deploy. Investigate in Honeycomb whether the new version caused it."
  • "Calls from the orders service to its database started timing out. Use Honeycomb to find which dependency is failing."

Chat

  • "Make a Honeycomb board of what you found in this investigation."

Non-production disclaimer

⚠️ Maintained by Honeycomb. Review anything the agent proposes to create in Honeycomb before you approve it, and validate the skill in a non-production environment first.